Shipping policy
🚚 Shipping Policy – Zia Jewelry
📦 Order Processing
-
Orders are processed within 1–3 business days after confirmation.
-
Orders are not shipped on Sundays or public holidays.
🚛 Shipping Time
-
Delivery usually takes 3–7 business days across India.
-
Delivery time may vary depending on your location.
💸 Shipping Charges
-
Free shipping on prepaid orders (optional – keep if you offer it)
-
A small fee may apply for Cash on Delivery (COD) orders
📍 Order Tracking
-
Once your order is shipped, you will receive a tracking link via SMS/email.
⏳ Delays
-
Delivery may be delayed due to:
-
Courier issues
-
Weather conditions
-
High order volume
-
We appreciate your patience in such cases.
❌ Incorrect Address
-
Please ensure your shipping details are correct.
-
We are not responsible for orders delivered to incorrect addresses provided by the customer.
📦 Damaged or Lost Packages
-
If your order arrives damaged or is lost in transit, contact us within 48 hours of delivery.
-
Please share photos/videos for quick resolution.
📩 Contact Us
For shipping-related queries, contact:
support@ziajewelry.com